Stories.

Khoury'20, MS'23

Creating Magic Behind the Scenes at The Walt Disney Company 

Double Husky Ifteda Ahmed-Syed’s Northeastern journey helped her find her dream job as a software engineer at The Walt Disney Company. 

By Brianna Mitchell

“I like to joke that I was raised by films…so it was a childhood dream to at least be adjacent to storytelling and entertainment,” says Ifteda Ahmed-Syed, Khoury’20, MS’23. The Double Husky is currently in her third year working as a software engineer for The Walt Disney Company, a reality that was once a dream. 

It makes sense that Ahmed-Syed’s favorite Disney movie is “Tangled,” a story that centers around an optimistic and empathetic heroine pursuing her dreams—as is reflected in this alumna. However, achieving her coveted professional career at Disney was never linear and, at times, challenged by self-doubt. 

Northeastern University graduate Ifteda, at Walt Disney World, poses with a lantern in honor of her favorite Disney movie, “Tangled.” Courtesy photo.

“I have always, unapologetically, carried my identity with me wherever I go,” shares Ahmed-Syed. Being the eldest daughter of an immigrant household, she was influenced to double major in computer science and business, believing that this would best position her to get a practical career. In her second year at Northeastern, the Khoury College of Computer Sciences selected her to attend the Grace Hopper Conference, the world’s largest annual technology event designed for women and non-binary individuals to career-build by meeting with sponsors from leading companies, where she networked with Disney representatives for the first time. “It was my first real exposure to the function of technology within the company. But even then, I underestimated myself to an extent. [However], I think things worked out in a magical way,” recalls Ahmed-Syed. 

In the meantime, Ahmed-Syed took full advantage of the opportunities and resources provided by Northeastern. She completed two formative software developer co-ops at Voya Financial. Being drawn to the company to explore “the confluence of tech and finance,” she notes that, “learning how to navigate uncharted territory, communicate effectively, and also absorb knowledge outside of a classroom setting” are among the most significant takeaways she had from her experiential learning experience and still try to apply to her career today. 

Conversely, while she was on campus, the connections she formed with her peers were equally valuable. Specifically, a teaching assistant in a computer science fundamentals course introduced her to HackBeanpot, a nonprofit hackathon designed for young computer programmers in the Boston area. In her three-year involvement with the organization, Ahmed-Syed’s last year was the most impactful. In 2020, while most of the world was shutting down to mitigate the spread of COVID-19, Ahmed-Syed was determined to find ways to serve her community. Instead of accepting the pretense that HackBeanpot may be any less well-attended than in previous years due to the pandemic, Ahmed-Syed and the outreach team worked tirelessly to successfully translate the event online and drew interest from participants outside of Massachusetts. 

In a true full-circle moment, before her last fall semester in 2020, Ahmed-Syed was contacted by Disney recruiters, who had her information from the Grace Hopper Conference’s database, urging her to apply to The Walt Disney Company. That fall, soon after she submitted her application, she got the offer to move down to Orlando in June of 2021.   

Ifteda gave a temporary goodbye to her close-knit family and left her New England roots for sunny Florida to start her first role with Disney Experiences as an associate software engineer. Some of her main responsibilities in her first role with the company included working with analysts to determine “what features would benefit schedulers and cast members in Walt Disney World and Disneyland Resort. Then our analysts turn those into user acceptance criteria and my job [was] to design and implement systems or features that satisfy those criteria.”   

Ifteda poses with a celebratory green button at Walt Disney World to celebrate her transition from Disney Experiences to Disney Entertainment and ESPN Technology. Courtesy photo.

After three years and a promotion to software engineer II, she transferred to Disney Entertainment and ESPN Technology. This transition resulted in a move home to Connecticut, where her family and ESPN headquarters are located. Now, she works primarily on Hulu, and one of her team’s main projects is to improve systems that help consumers of the streaming platform use the search function and receive suggestions for media. Ifteda credits her decision to enroll in Northeastern’s online master’s of computer science program with giving her more confidence to navigate challenging assignments and the dreaded first step in the project as an engineer. “I was really looking to expand my repertoire but do it in a way that ensures that my understanding was concrete…so that when I reach for that tool in the future, I’m reaching for something solid that can get me through that first step.”   

Ifteda earned her diploma from Northeastern’s online master’s of science in computer science program while working as a software engineer in Orlando, Florida. Courtesy photo.

Today, one of the most meaningful parts of her job is how, despite the company’s size, there are opportunities to connect with others while celebrating collective interests and affiliations. Radiating joy, she explains, “It’s heartwarming to have a space where I can celebrate certain aspects of my identity.” This includes celebrating Ramadan with co-workers at Walt Disney World and meeting the writing partners behind Christina Lauren as part of the women’s book club within the company. Additionally, she gets to share the magic that she helps create with the people she loves the most by taking her family to Walt Disney World. 

Learn more about Ifteda and her work below: 

LinkedIn: https://www.linkedin.com/in/ifteda/ 

Build For Black Lives Website: buildforblacklives.com 


I knew that gaining a foundational understanding of a wide range topics would do a lot for my confidence as an engineer. So, I took my master’s as an opportunity to figure out what are the tangible applicable first steps for the variety of branches of tech that I am interested in.

Ifteda Ahmed-Syed Khoury’20, MS’23